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Frequently Asked Questions

Q: What is the price?

A: We do not keep stock. All products are fully customized.

Prices are calculated based on size, material structure, thickness (gsm), and printing design.
We will provide an accurate quote once we receive your detailed requirements.

Q: Can you customize size and printing?

A: Yes. All sizes, thicknesses, and printing colors can be customized according to your product needs.

Q: What is the minimum order quantity (MOQ)?

A: For bags, the MOQ is generally 10,000–20,000 pcs depending on the bag type.

For roll film, the MOQ is 500 kg.

Q: Do you offer any innovative materials?

A: Yes. We continuously develop new materials to meet market demands, including:

●High-barrier metallized material as an alternative to aluminum (excellent light-blocking & barrier performance)

● Transparent high-barrier material designed to extend the shelf life of food products

Q: Do you provide samples?

A: Yes. Samples are free; shipping cost is paid by the customer.

We can also make a custom sample based on your design, with an additional sampling fee.

Q: What is the production lead time?

A: Regular orders: 18–25 days

New printing plate orders: 25–30 days

Q:Is your packaging food-grade?

A: Yes. All of our materials comply with FDA and EU food-contact safety standards.

Q: What are the shipping options?

A: We support sea freight, air freight, railway shipping, and express delivery.

We can also assist with cargo consolidation from other suppliers.

Q:Where are you located? Can I visit the factory?

A:We are located in Yantai, Shandong Province, China.

Factory visits are welcome, and we also support video inspections.

Q:What are the payment terms?

A:We only accept bank T/T transfer.

Standard terms: deposit + balance, and generally balance before shipment.

If the answers above didn’t address your question, feel free to leave us a message. We’re here to help!

You can reach us anytime through our contact page: Contact Us